Snowbound National Highway 13 climbing toward Sela Pass
Terms & conditions

Please read carefully before booking.

These terms explain how pricing, stays, permits, identification, and unavoidable disruptions are handled for Nezo trips.

Quick facts

Pricing

Subject to change

Government fees, fuel, rooms, and availability can change before confirmation.

IDs

Govt. ID required

Valid ID is required for hotel check-in and protected-area travel.

Safety

Follow local norms

Guests must follow local rules, forest guidance, and community expectations.

General

Core terms

  • After finalisation of Tour/Service Cost, any hike in monument or museum entry fees, taxes, fuel, or guide charges by Government will be charged additionally.
  • Prices of rooms and services may change depending on availability.
  • We will accommodate you in the mentioned stays if available, or provide a similar alternative.
  • Non-payment by due date may result in cancellation without refund of the initial deposit.

Force majeure

Natural events & disruptions

In case of natural calamity or unexpected regional events—including mountain landslides, strikes, road blockages, high-altitude snowstorms, or sudden government restrictions—guests bear their own costs for extra stays, meals, and revised vehicle usage.

Nezo provides on-ground real-time rerouting support to minimize disruption and keep travelers safe.

Sela Pass high-altitude mountain highway during dynamic weather in North East India

Compliance

Identification & health

  • Valid Government ID — Voter ID, Aadhaar, or Passport — must be shown during hotel check-in.
  • Vaccinations and COVID-19 tests may be required as per Government norms at the time of travel.

Your confirmed itinerary controls.

This page summarises common terms. Any confirmed itinerary or quote may include additional specifics for your trip.

If a term on this page conflicts with a confirmed itinerary, the confirmed itinerary should be treated as the specific agreement for that trip.