How we protect your data across your journey.
Clear, plain-English facts about what information we collect, why we need it, and how it is protected from your first inquiry to your final drop-off.
Privacy at a glance
0 Selling
Never sold or rented
We never sell, rent, or trade your personal information to third parties.
Govt. IDs
Permits & safaris only
Aadhaar / Passport proofs are strictly used for official government and forest clearances.
Trip First
Respectful messaging
WhatsApp & email focus on trip logistics. No marketing spam blasts.
Full Control
Data deletion on request
Request full removal of your submitted identity proofs anytime after travel completion.
Stage 1 · Discovery
When you browse our website
Basic technical data that ensures our website loads fast and works reliably.
When you explore our destinations, itineraries, and travel guides, we collect anonymous technical telemetry to maintain site performance and reliability.
What we collect:
- Anonymous browser and device details (device type, operating system, screen size).
- Aggregated traffic metrics (pages visited, time spent on guides, referring sources).
- Cookie preferences managed via .
Why we need it:
- To measure site speed, fix broken pages, and optimize reading experiences.
- To understand which routes and travel guides travelers find most helpful.
What we do not do: We do not track your real-world identity, log your personal location, or sell your browsing activity to advertising data brokers.
Stage 2 · Itinerary Design
When you inquire or plan a custom journey
Information you share so our local planning team can design your trip.
What we collect:
- Your name, email address, and phone / WhatsApp number.
- Travel dates, group size, destination interests, and budget preferences.
- Special requirements (dietary preferences for stays, mobility needs, or safari interests).
Why we need it:
- To handcraft realistic day-by-day itineraries tailored to your schedule.
- To check live room availability with our verified partner stays (including homestays, hotels, resorts, and luxury camps) and local guides.
Respectful Communication & No-Spam Policy
Direct messages via WhatsApp or email are focused primarily on your itinerary and trip support. We may occasionally share curated seasonal travel updates (such as festival dates or safari opening announcements), but never spam—and you can opt out anytime by replying "STOP" or clicking unsubscribe.
Stage 3 · Protected Travel
When you confirm a booking & apply for permits
Handling mandatory identification required for protected areas and forest reserves.
Traveling across Northeast India involves border checkpoints, national parks, and protected tribal zones governed by state and forest authorities.
What we collect:
- Government Identification: Aadhaar card, Voter ID, or Passport (for Indian nationals); Passport and Visa (for international travelers).
- Photographs: Passport-style digital photos as mandated by state permit portals.
- Billing Information: Name, address, and GSTIN (if applicable) for issuing official tax invoices.
Why official identification is legally required:
- Inner Line Permits (ILP): Mandatory for entering Arunachal Pradesh, Nagaland, Mizoram, and Manipur.
- Protected Area Permits (PAP): Required by the Ministry of Home Affairs for foreign nationals in restricted areas.
- Forest Department Safari Passes: Mandatory government registration for elephant and jeep safaris in Kaziranga, Manas, Nameri National Parks & Tiger Reserves and other wildlife sanctuaries.
- Stay & Hotel Check-in Compliance: Mandatory guest registration under local administration regulations.
Document Security
ID proofs are stored in encrypted, access-controlled drives accessible solely by our licensed operations desk. They are submitted strictly to official government portals.
Payment Protection
Payments are handled via certified, PCI-DSS compliant gateways. We never store credit card numbers, CVVs, or UPI PINs on our servers.
Stage 4 · On-Trip Logistics
While you are on the road
Coordinating ground transfers, permit checkpoints, and safety.
During your journey, our operations desk in Kaziranga works in real time to coordinate safari shifts, vehicle handoffs, and accommodation check-ins.
Information shared on the ground:
- Your name and primary phone number are shared with your assigned driver and licensed local guide for daily meeting points and pickup coordination.
- Emergency contacts provided by you are kept on standby by our desk in case of mountain weather delays or route changes.
Our drivers and local guides are trained professionals who operate under strict confidentiality agreements regarding guest details.
Stage 5 · Post-Trip & Retention
After your journey & data retention
How long records are kept and how photos are handled.
Guest Photos & Stories:
We love celebrating memorable moments from Northeast India, but we will never publish photographs of you or your family on our website or social channels without your explicit consent.
Retention Schedule:
- Permit & ID Proofs: Securely purged or moved to offline encrypted storage once travel and forest department reporting cycles are completed.
- Invoices & Financial Records: Retained for the statutory duration required by Indian taxation and GST compliance laws.
- Inquiry & Message History: Kept to facilitate seamless future travel planning, unless you request earlier deletion.
Stage 6 · Your Rights
Your privacy rights & choices
You remain in control of your personal data at all times.
Access & Export
You can request a summary copy of all personal information we hold about you at any time.
Correction & Updates
Ask us to correct or update any outdated contact numbers, email addresses, or itinerary details.
Deletion (Right to be Forgotten)
Request permanent erasure of your contact details and permit files from our active systems.
Consent Withdrawal
Adjust your cookie preferences or opt out of non-essential communications with immediate effect.
Stage 7 · Contact & Governance
Questions or data requests?
Reach our team directly for privacy inquiries, data deletion, or questions.
Nezo Quest LLP
Milonpur, Near Divisional Forest Office (Kaziranga National Park)
Bokakhat - 785612, Assam, India
Direct phone: +91 70021 03002
Email: nezotours@gmail.com